Data Protection Policy

Baje live Privacy Policy — Our commitment to protecting your data

Your personal data matters most to us at baje live. This Privacy Policy clearly outlines what we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026

Our commitment

Why your data is safe at baje live

SSL encryption

All your data is protected with 256-bit SSL encryption. No one can steal your information.

Never Sold to Third Parties

Your personal data is never sold to third parties. Nothing is shared without your consent.

KYC protection

Your ID and personal documents are stored in encrypted form on secure servers and can only be accessed by authorized staff.

Secure Payments

All payment data — including bKash, Nagad, and Rocket — is secured in compliance with PCI DSS standards.

Secure Data Storage

All data is stored on secure, internationally compliant servers, with regular backups and anti-hacking systems in place.

Your control

You can view, correct, or request deletion of your data at any time.

1 What data we collect

We collect various types of information when you create an account and use baje live services. This Privacy Policy clearly explains what data is collected, why it is needed, and how it is used.

Data Types Example Reason for Collection
Identity Information Name, date of birth, national ID KYC verification & age confirmation
Contact Information Email, mobile number Account communications & security
Financial information Payment method, transaction history Payment Processing & Fraud Prevention
Device Information IP address, browser, operating system Security & Fraud Detection
Gaming Activity Betting history, win/loss records Responsible Gaming & Service Improvement

We only collect data that is necessary to operate our services. No unnecessary information is gathered, and sensitive data is never collected without your consent.

We automatically collect certain technical information — such as login time, device used, and session duration — primarily to keep your account secure.

2 How Your Information Is Used

Baje live uses your data only for defined purposes. We never sell your information to advertisers or share it without your consent. Your data is used for the following:

  • Account management: For registration, login verification, and account security.
  • Payment Processing: To securely process deposit and withdrawal transactions.
  • KYC verification: To verify age and identity in accordance with international gaming regulations.
  • Customer Support: To respond to your complaints or queries promptly.
  • Fraud Prevention: To detect suspicious activity and keep your account secure.
  • Service Improvement: For statistical analysis to improve your experience.
  • Responsible Gaming: To identify problematic gaming patterns and provide support where needed.
  • Legal obligations: To provide information required by regulatory authorities.
Marketing communications: We may inform you about promotional offers or bonuses, but you can opt out of these communications at any time.

3 Data Sharing & Disclosure

Baje live does not sell your data to third parties. However, certain information may be shared with trusted partners in specific circumstances:

  • Payment Partners: To process transactions with approved payment providers including bKash, Nagad, and Rocket.
  • KYC service provider: With approved third parties for identity verification purposes.
  • Law enforcement: Where required by a court order or other legal obligation.
  • Game Providers: Only the minimum data necessary to operate games.

When sharing data with third parties, we ensure they adhere to the same privacy standards we do. Our agreements with them include strict data protection clauses.

If we suspect money laundering or any other illegal activity, we are legally required to report it to the relevant authorities.

4 Cookies & Tracking Technologies

Baje live uses cookies and similar tracking technologies on its website and app. Cookies are small data files stored on your device. The cookies we use include:

  • Essential cookies: Required to maintain login sessions and ensure core platform functionality.
  • Performance Cookies: For data analytics to improve site speed and usability.
  • Functional Cookies: To remember your language preferences and other settings.
  • Security Cookies: To detect fraud and suspicious activity.

You can manage cookies through your browser settings. Keep in mind that disabling essential cookies may prevent some platform features from working correctly.

5 Data Retention Period

How long baje live retains your data depends on the type of information and applicable legal requirements:

  • All data is retained for the full duration that the account remains active.
  • Financial transaction records are kept for a minimum of 5 years after account closure — as required by international financial regulations.
  • KYC documents are retained for up to 3 years after account closure.
  • Gaming logs and betting history are retained for up to 2 years.
  • Marketing data is deleted immediately upon withdrawal of consent.

Once the designated retention period expires, we automatically delete or anonymize your data securely.

6 Your rights

You have several important rights regarding your personal data. baje live respects these rights and is committed to helping you exercise them:

Your control

Your rights over your data

Right to Access Your Data

If you would like to know what data we hold about you, contact us and we will respond within 30 days.

Right to Rectification

You have the right to correct any inaccurate information about you. Updates can be made from your profile page or by contacting support.

Right to Erasure

Where there is no legal obligation to retain it, you may request that your data be deleted. We will take action within 30 days.

Right to Restrict Processing

You may request that the use of your data be restricted under certain circumstances.

Right to Data Portability

You have the right to receive your data in a readable, portable format.

Right to object

You have the right to object to marketing communications or specific types of data processing.

7 Protection of Minors' Data

Baje live is for users aged 18 and above only. We do not knowingly collect data from anyone under 18. Age is verified at registration, and KYC documents may be requested in cases where there is any doubt.

If we suspect that a minor's information has been collected by mistake, we will immediately close the account and delete the data.

If you believe a minor is using baje live, please notify our support team immediately.

8 Security Measures

Baje live maintains multiple layers of security to keep your data protected:

  • SSL/TLS encryption: All data transmitted through the website and app is secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): Option to enable an additional layer of security at login.
  • Automatic Session Timeout: Your account is automatically logged out after a period of inactivity.
  • Firewall Protection: Advanced server-level firewall and anti-DDoS protection.
  • Regular Security Audits: Independent third-party experts conduct regular audits of our systems.
  • Restricted Access: Only authorized personnel have access to specific data.

That said, no online system can guarantee absolute security. In the event of a security breach, we will notify you promptly and take all necessary steps to address it.

Never share your account password with anyone, and avoid logging in over public Wi-Fi.

9 Changes to the Privacy Policy

Baje live reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you by email or via a notice on the site. The date of the latest update is always shown at the top of the page.

Continued use of baje live after any changes indicates your acceptance of the updated policy. We recommend checking this page regularly to stay informed.

10 Contact & Complaints

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. Our data protection team is committed to resolving your issue within 7 business days.

Response Time: Within 7 business days

FAQ

Privacy Policy FAQs

No, baje live never sells your personal information to third parties. Your data is used solely for operating our services and maintaining security.

Your data is protected with 256-bit SSL encryption, firewall protection, and regular security audits. Only authorized staff have limited access to your information.

Yes, unless required by law, you can request that your data be deleted. Contact our support team and action will be taken within 30 days.

Absolutely. Every marketing email includes an unsubscribe link at the bottom, or you can contact our support team and we will stop all marketing communications for you.

Disabling non-essential cookies will not cause any issues. However, turning off session and security cookies may affect login functionality and certain platform features.

Yes, in the event of a security breach, we will promptly notify affected users by email and advise them on the necessary steps to protect their accounts.
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Your data is secure — play with peace of mind!

Your privacy is our top priority at baje live. Join a safe and trusted platform and enjoy the best online gaming experience in Bangladesh.

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